Oracle Services
HCCO offers our clients proven methodologies for the successful implementation of Oracle Applications, extensions to your existing application base, and ongoing support services. Whether you are implementing for the first time, upgrading your system to a new release, or fine-tuning your operations to gain better efficiencies.

Pre-Implementation	Implementation	Post-Implementation
Business Process Analysis & Re- engineering Package Evaluation Project Scoping & definition Executive Workshops *CRM Capability Assessment *Customer Relationship Mapping and Oracle Data Hub	End-to-end implementation Technical Design Solution Architecture Project Management Implementation Testing Deloyment Implementation support / RICE (Reports, Interfaces, Conversions & Extensions)	End user/Delta training Upgrades Production Support Applications Management Outsourcing (AMO)