Legacy Systems Maintenance
HCCO provides services to extend your capabilities
in managing your aging or "to-be-retired" legacy
applications portfolio. We offer professional services in
the areas of applications maintenance to ease the transition
demands of your existing staff.
Our Managed Maintenance Program starts with a strategic review of your legacy applications and project
timeline. HCCO helps you manage an on-going process to identify non-strategic work trends, implement
process-driven methods, and implement performance improvements, while allowing you to focus on the new
system implementation effort. These measures result in improved productivity and customer satisfaction,
as well as reduced support costs, while your existing systems are being phased out with the new system.
End results include reduced support costs, the ability to re-deploy knowledgeable workers to the new system.
The limitation on time and human resources on both the legacy and new systems efforts simultaneously, negatively
impacts strategic application enhancements and the diverted attention quite often is the difference in whether
your new systems implementations are successful. By implementing legacy system support processes, the time spent
supporting it can be reduced so that more time can be allocated to the implementation of the new system. The
Working as a team, HCCO will work with you to transition
all appropriate business and technical knowledge from your
existing team. HCCO will manage the legacy applications
that your new implementation is replacing. We take management
responsibility for all legacy systems and perform to agreed-to
Service Level Agreements ( SLA's), enabling you to implement
your new systems on time and within budget.
What makes our Managed Maintenance Program successful? It
is the background and experience of the HCCO management
team that allows us to implement a Co-Management Strategy
for the specific program we design to meet each customer's
unique needs. team that allows us to implement a Co-Management Strategy
for the specific program we design to meet each customer's
unique needs. Contact us for
more information. |
